Nationwide Parts & Labor Warranty
12 Months / 12,000 Miles
Peace of mind - wherever you go, you're covered! Participating Service Center will honor the manufacturer's written warranty on any replacement part(s) purchased from a Pronto/VIP Tech Center Supplier, whenever the consumer presents proof of original purchase. You MUST keep a copy of the original repair invoice for the warranty to be valid. The independent repair facility warrants the repairs and services performed will be free from defects in materials and workmanship for 12-months or 12,000 miles of use, whichever comes first.
Where to obtain Warranty Service
If you are less than 25 miles from the original repair facility, you MUST return to the original repair facility for re-repair. The original repair facility will cover the part(s) and labor at no charge to you. However, if you are more than 25 miles from the original repair facility, please call 1-800-4PRONTO to find the nearest Pronto/VIP Tech Center affiliated Service Center. You will be required to pay for the re-repair and submit for reimbursement. Reimbursement will be contingent upon receiving and verification of original receipt, re-repair receipt and odometer readings. Warranty claim reimbursement shall NOT exceed the cost of the original repair or service.
The Nationwide Parts & Labor Warranty line is answered Monday - Friday, 8:00 a.m. to 5:00 p.m. (Central Time). After hours, an automated voicemail system will provide you instructions on how to handle your warranty. For all after hours EMERGENCY WARRANTIES - AN EMERGENCY PHONE NUMBER WILL BE PROVIDED TO YOU ON OUR AUTOMATED VOICEMAIL SYSTEM.
Nationwide Parts & Labor Warranty
They are honest, fast, and reliable. They even delivered my vehicle to me in town.
Excellent, quality service & mechanics. Not overpriced, and they don't push repairs that aren't needed.
Jacob is outstanding. Been there for 5 years I an establishment that been in Universal City for over 40 years. I brought it in for a safety inspection and they took care of it without a hitch. This is a full service gas station that does everything! Been here since '62. There were issues with my car but Aaron, the manager, handled them all. I'd left for a few minutes to go to a breakfast place and he came over to give me an update on what was needed to be done. Wonderful service. I've been looking for a new auto-repair person and this shop has my business. Military friendly, affiliated with Johnny's who been here for 40 years, family owned. Would not let me pay until all things were tested and working properly as I waited for a battery the car needed arrived. Pure word of mouth are their main source of advertising for business! Got my business!!
Brandon thanks for the inspection. Your Awesome
Top notch place. Have been having work done with them for over a decade. High integrity, always fair pricing, and just good solid work and ethics across the board with these guys. This is the "my mechanic" kind of place that everyone hopes to find for their car care. Lots of places to choose from on PB road, but this is the one to go to
This is a great place to get car/truck serviced. Mechanics are knowledgeable and very good at their jobs. I have been going to this shop for over 30 years and have never felt anything but confidence in my repairs.